Salesforce Marketing Cloud Consulting and Training

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Quality Salesforce Marketing Cloud consulting and training can help your users to be more confident and get better results.

Salesforce Marketing Cloud Consulting &
Training Services

Helping companies to get the most out of the Salesforce Marketing Cloud.

Bright Cloud is one of the few UK based Salesforce Registered Consulting and Training Partners
specialising in the Marketing Cloud.

 

Bright Cloud Consulting was set up in 2015 by Emma Kenny, who worked for the first ExactTarget reseller outside of the US in 2007. What began as a three man start-up rapidly grew and was bought out by ExactTarget in 2009.
 

Emma carried on working for ExactTarget and later for Salesforce, when it become the Salesforce Marketing Cloud, working in a variety of roles from Implementation Consultant to Client Services Manager, as well as setting up the ExactTarget training academy (to train both clients and staff). Although she enjoyed working at Salesforce, in 2015 she saw an opportunity to offer customised Marketing Cloud Training. As well as being a Marketing Cloud Certified Consultant and Administrator, Emma is also a Salesforce Certified Instructor (certified to deliver all Salesforce's Marketing Cloud courses).

Bright Cloud has since grown to offer a range of solutions, from full implementations to one-off projects. Training is still at the core of what we do, as our aim is to keep implementation costs low by helping clients become self sufficient.

Bright Cloud is passionate about helping companies to get the most out of the Salesforce Marketing Cloud.

Bright Cloud's certified consultants have collectively worked on many Marketing, Sales and Service Cloud integration projects. Being a small consultancy means that we can be affordable and flexible around the clients needs. If a client only needs user training or tech support, a customer Journey or a preference centre built, Bright Cloud can help.

 

Salesforce Marketing Cloud Services

We offer flexible services to help you to implement, use and get the most out of the Marketing Cloud.

Customised Training

We have a strong focus on making our customers self sufficient through quality customised training.

 

We want to work with you to provide your team with the knowledge and confidence to reach and exceed your marketing goals.


Courses are delivered by a Salesforce Certified Instructor and an experienced developer for AMPscript training.

Ad Hoc Projects

We can help with short ad-hoc service engagements. Such as:

  • Integrating with Sales & Services Cloud.

  • SQL or API consulting

  • Configuring Email studio

  • Advertising studio 

  • Customer Journeys

  • Custom preference centres

  • Personalised Content using  AMPscript code

  • SMS set up

  • Push notifications using geo fencing.

Health Check / Audits

Book a Health check / Audit to see where you could improve. It might be User training, coding help or best practise advice... See if you could benefit from a fresh set of eyes to identify where you could improve.


All service engagements are delivered by a Salesforce Marketing Cloud Certified Consultant.

 
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A Solid Foundation for Future Success

Supporting you every step of the way

Bright Cloud's certified consultants have worked on many implementations and global rollout projects, providing training & support as well as short ad hoc consulting engagements. These projects can be anything from integrating Marketing Cloud with the Sales and Services Cloud, configuring Email Studio and Contact Builder, building simple to complex Customer Journeys, as well as introducing other channels into the mix (such as SMS, Mobile push and Advertising Studio) - reaching your customers wherever they are in the digital world.

Many clients also benefit from audits to see where they could improve. They then use our flexible services to help them transform their Marketing processes. Being an independent and agile team means that no project is too small or too big.

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What People are Saying

Feedback from some of our clients

Emma listened to our questions and our requirements throughout the day and tailored the training towards them, helping us to get the most out of the session. Exploring features we were less familiar with and giving us inspiration for a wider, more beneficial use of the products, I left the training keen to make use of my newfound knowledge as soon as possible

Joel Tennant
Direct Marketing Executive
Guardian News & Media

We worked with Emma to define and deliver a multi-day bespoke Salesforce Marketing Cloud training session. Delegates were from a range of disciplines both technical and non-technical, with varying degrees of aptitude. Emma took the time to understand our implementation and workflows and built a training course which met all of our needs. Her delivery of the material and depth of knowledge of the toolset was engaging and informative.

I can't recommend her enough.

Matt Jenkin
Technial Consultant
Coca Cola

 

Get in Touch

We want to hear from you!

Email: emma@brightcloudtraining.com

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